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Documentation & Support

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Knowledge Platform and Manuals


An online knowledge platform to train yourself in the use of our hardware and software. Video material on the most important topics will help you quickly master the process.

-- Coming soon

Until the academy is finished you can use our online manual.

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Release History

We regularly release new updates to the software. This may include new functionality, improvements, bugs and other changes. This is how we develop the best software for the market.

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Frequently Asked Questions

We have been asked many questions before. We have listed these with the answers. Maybe your question is also there? In addition to our training courses and detailed user guides, you can access our Academy online with guides and tutorials, an online knowledge platform, remote support sessions and ticket-based support.

General Questions

Yes, LutraCAD is available in English, Dutch, French, German, Italian, Spanish and Chinese. Is your language not listed? Contact us for the possibilities.

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64-bit Intel or AMD processor (Not ARM)
8 GB memory (RAM) or more is recommended.
600 MB disk space.
OpenGL 4.1 capable video card is recommended.
4 GB Video RAM or more recommended.
Multiple-button mouse with scroll wheel is recommended.
Minimum screen size of 15,6"
Apple Intel hardware with Boot Camp optional. (Boot Camp is not supported on Apple Silicon M1 Macs.)

Operating systems:
Windows 11, 10, or 8.1
Windows VDI (Virtual Desktop Infrastructure)

Internet connection for:
Download and installation.
License validation.

We can use any open format file system files. You can import 2D images with the file types: JPG, PNG, PDF, BMP. For 3D scans you can use the following file types: STL, OBJ, WRL.

If you do not have a scanner yet, please check out the LutraCAD scanners. Our list of currently compatible scanners:

2D scanners
99% of the 2D scanners on the world are compatible. Want to be sure? Contact our team.

3D scanners
STT-Systems Podia

Please note that if a scanner is not supported does not mean you cannot use the scanner. LutraCAD allows you to import any STL file, but makes it easier to control the scanners without need of any 3rd party software. You can use the original software of the scanner to make your scan and import it into LutraCAD.

If your scanner is not yet listed, please contact LutraCAD support. to see if we can add the scanner to the supported list.

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